Cookies are small text files placed on your device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or Mozilla Firefox) then sends these cookies back to the website on each subsequent visit so that they can remember things like preferences.
Cookies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies last for different lengths of time depending on the job they do. There are session cookies and persistent cookies:
We will only read or write cookies for the preference level you set when you first visit our website.
Please note that cookies set before you changed your settings will still be on your computer. You can remove them using your browser settings.
We also use a cookie to remember your cookie preferences. This means:
Necessary and performance cookies (required) On
Functional cookies Off
Targeting cookies Off
The cookies used on our website fall into one of three categories:
Essential cookies consist of two types of cookies: Strictly Necessary and Performance cookies.
Strictly necessary cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing.
Performance cookies collect information about how you use our website. For example, which pages you visit and if you experience any errors. These cookies are essential to us being able to operate and maintain our website.
These cookies don't collect any information that could identify you – all the information collected is anonymous.
Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
In some cases, some performance cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed below.
Functional cookies are used to provide services or to remember settings to improve your visit.
You decide whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you, such as ‘live chat’.
Targeting cookies are linked to services provided by our trusted partners, as listed below. You decide whether or not these cookies are used.
There are ways you can control and manage cookies on your device. Please remember that any settings you change will not just affect the cookies we use. These changes will apply to all websites you visit (unless you choose to block cookies from particular sites).
Most browsers will allow you to choose the level of privacy settings you want. You can block all cookies, or accept all cookies or pick a setting somewhere in between. This range lets you control your cookie settings, so you can:
Deleting cookies means that any preference settings you have made on a website will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. Blocking all cookies means functionality on our websites will be lost, as described above. We don’t recommend turning all cookies off when using our websites.
If you want to reduce your cookie settings at any time – for example, if you accept all cookies, but later decide you don’t want a certain type of cookie – you’ll need to use your browser settings to remove any cookies dropped on your previous visit. Once you’ve changed your preference we won’t drop anymore cookies of that type.
Find out how to manage your cookies using the most popular browsers below:
You can read more about cookies at:
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
Information on the ICC (UK) UK cookie guide can be found on the ICC website section:
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