Great wi-fi,
happy customers

Wi-fi is now a critical part of your customers’ experience. It means you can give your customers what they want, learn more about them, and promote your brand. We’ll help you find the right solution.

Benefit your business

  • You’ll attract new customers
  • Increase customer loyalty
  • They’ll stay longer – and spend more
  • And they’ll be happier with their experience
  • You can also gain insight into customer engagement and loyalty
Get BT Wi-fi

Did you know?

A third of Britons couldn’t go 24 hours without internet *Factiva, 2015

Love your brand

With our co-branded landing pages, you can promote your brand, advertise special offers and drive people to your website — it’s a great way to build your profile.

BT Wi-fi gives you more

Service & repair

  • 24-hour UK Freephone helpdesk
  • Team of experts on hand
  • 24-hour wi-fi monitoring
  • Proactive updates on service
  • Service level agreements

Reports for you

  • Usage data
  • Availability data
  • Customer registration data
  • Service quality data
  • Simple, clear reports on all of this

Make it easy, make it automatic

First time customer

The first time your customer joins your network, they’ll click to connect or complete a one-off registration. Their mobile, tablet or laptop MAC address is then logged and they’re in!

Returning customer

Via an automatic connection, your customer joins your network straight away — there’s no need to manually reconnect. They’re directed to a post-authorisation page where you can promote your brand.

Your wi-fi, your choice

Managed service

  • We check out your site, to optimise your installation
  • Use our expertise to plan everything for you
  • Provide all the wi-fi kit you need
  • Then we install your network(s)
  • And manage it all for you

Guest service

  • We provide wi-fi over your existing network
  • Install both a backhaul and a router
  • Then you manage your own wi-fi network
  • And we manage the public wi-fi over your network

It doesn’t end there, get more from BT Wi-fi

Faster connection

Great wi-fi means fast wi-fi. Step up a gear and give your customers an even speedier connection with the latest technology in access points.

Learn more

BT Wi-fi Protect

We’ve launched BT Wi-fi Protect, the web filter that puts you in control. You can filter out inappropriate content that might cause offence in public places.

Learn more

Friendly WiFi accreditations

We’re supporters of ‘Friendly WiFi’, the world’s first public accreditation scheme for family-safe wi-fi. We help our partners become accredited so you can let users know your wi-fi is safe from inappropriate images and content.

Learn more

Tell the world

We’ll work with you to promote your new BT Wi-fi service, and bring new customers through your doors.
  • Get free BT Wi-fi sales materials to advertise your wi-fi
  • As well as national and regional PR
  • We’ll help create joint marketing campaigns to spread the news
  • And we’ll promote your business to BT Broadband customers via the BT Wi-fi app, which has been downloaded over 5 million times.
Contact us to find out more about public wi-fi for your business.